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Process

We'll apply creativity, technical innovation and a methodical approach in equal measures to build an exceptional customer experience for you. So you can achieve your goals.

  • Scope

    Let's arrange a meeting to discuss your business and explore your online marketing needs. The aim is to agree goals, objectives, strategies and cover a little on tactics too. Added all together and we'll have defined the project scope.

  • Research

    We use a variety of sources to uncover insightful intelligence about the behaviours and attitudes of your audience online. Market analysis, keyword research and competitor assessments are a few of the tools in our research armoury.

  • Plan

    We develop a project plan and assign responsibilities. This will include a sitemap, wire diagrams, feature set, content outline, some design ideas and an estimated timeline for your project.

  • Design

    Our designers will start working on the creative aspects of your site; fleshing out the design scheme with mobile friendly responsive templates, writing the content and producing any video or animations.

  • Build

    With the design scheme approved, it's time for our developers to get to work. Having selected the right tools for the job, we'll build out the code following internationally recognised W3C standards to bring your new website to life.

  • Test

    A thorough analysis of your site and how it is performing will be conducted prior to release. Only when the navigation and user experience reach optimum levels on all devices will the site be ready for launch.

  • Launch

    It's the big day! Production is over and testing is complete. You've had time to review the site and you're happy. We're delighted. The site is approved and we're ready to launch. Crack open the bubbly!

  • Measure

    From this day on, our automated website intelligence tool checks everything from broken links to search engine performance. At the same time we measure visitor activity from acquisition and engagement through to conversion.

  • Improve

    Our never-ending commitment to the success of your site delivers tangible benefits. Using reliable and accurate data, we make better decisions about the on-going incremental improvements necessary to grow your business.

Our commitment to you

At the beginning of your project we will use all our creative expertise and technical know-how to build a site reflecting your core brand values. At the same time we will address your business objectives, transforming your online presence into a revenue generator.

Successful websites are built with the user in mind, satisfying customer requirements and expectations alike. This means creating customer-centric sites, that are:


  • Easy to find
  • Fast loading
  • Engaging
  • Simple to use
  • Compelling

Think you’d like to work with us?

Let’s arrange to meet for a coffee and talk about your digital strategy. We can discuss anything from targeting the right audience to closing more deals. It’s entirely up to you. We need around 45 minutes to an hour, at a location that suits you.

No charge, no hard sales tactics.